ADA Compliance

Over the last several weeks, we have implemented various changes to the booking engine to achieve substantial conformance with accessibility guidelines. Today we have added additional functionality that we recommend you configure so that your business can continue to conform with the accessibility guidelines.

ALT Text for Images

ThinkReservations now allows you to configure ALT text for every image you upload. What is ALT text? ALT text describes what is shown in the image. This text is used by screen readers, which are software applications that enable people who are visually impaired, blind, or otherwise unable to read text on their own to have a comparable experience to those people with normal eyesight.

We recommend you do the following:

  1. Go to Settings -> Booking Engine. Add alt text for your business image and click Save.
  2. Go to Settings -> Rooms. Click into your first room and scroll to the bottom of the page. Add alt text for each room image and click Save. Repeat for each room.
  3. Go to Settings -> Items. For each item that is upsellable through the booking engine, click on the Photo link to the right. Add alt text and click Save.
  4. Go to Settings -> Packages. For each package that is upsellable through the booking engine, click on the Photo link to the right. Add alt text and click Save.

Rooms can now be identified as ‘ADA Accessible’

We've added an option in Settings -> Rooms that will allow you to indicate that a room is ADA accessible. If you have an ADA accessible room, it is important for you to check this box. If a guest chooses a room that you have indicated is ADA accessible and you have a non-ADA accessible room available, the booking engine will ask the guest to confirm that they are aware the room they selected is an accessible room.

ADA Compliance

Does this mean that ThinkReservations is 100% compliant? Technically, it is impossible to be 100% compliant as some of the standards are still not defined. Instead, with these changes we are achieving substantial conformance with the recommended guidelines.

Accessibility is our Priority

Continuing to improve and remain accessible is important to us. With that regard, we will be working with a third-party assessor to perform manual reviews of the booking engine in order to continue staying up to date with the accessibility guidelines.

We look forward to helping you discover new ways to grow your business!

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