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The ThinkReservations team is made up of employees who have extensive hospitality and technical experience. We are proud to be working together to better serve your business.
Leadership
Richard Aday
Founder, CEO & Principal Engineer
Richard holds an Executive Master's in Management for Hospitality from Cornell University and a degree in Electrical and Computer Engineering from the University of Florida. With experience at Amazon, Microsoft, and IBM, he leverages his deep hospitality and engineering expertise to innovate and drive transformative change across thousands of lodging establishments, shaping the future of the industry.
Alfred Aday
CTO
Alfred combines 19 years of experience in software engineering and system architecture with a passion for hospitality technology. With a background in building scalable systems and integrations, he works with the team to deliver transformative solutions that support thousands of lodging establishments every day.
Sean Rolsen
Director of Customer Success
Sean Rolsen grew up in the lodging industry. Over a span of almost 20 years Sean has performed every job conceivable at the Inn and restaurant from property management to concierge services. At ThinkReservations, Sean leads the Operations Team and uses his passion and knowledge to help "Thinkers" grow their business.
Operations
Josh Tsendayush
Financial Controller
Tammy Doriot
Billing
Anna Russell
Executive Assistant
Amber Georgetti
HR Generalist
Sales and Marketing
Annie Buck
Education Manager
Trisha Busch
Website Design Specialist
Ariel Frias Ducoudray
Demand Generation Manager
Beth Casey
Content Writer
Caroline Campbell
Marketing Specialist
Carrie Copley
Website Design Specialist
Debbie Reynolds
Website Design Specialist
Heitha Beane
Website Design Specialist
Jonathan Suarez
Account Executive
Keri Young
New Design Team Manager
Kristin Fisher
Account Executive, Outside Sales
Laura Scheidegger
Senior Account Executive
Lauren Anderson
Content Creator
Linda Escalante
Marketing Account Manager (Belize)
Lisa Kolb
Director of Website and Marketing Services
Marcy Talbert
Senior Content Editor & Marketing Specialist
Martha Willson
Content Team Manager
Marty Etzel
Senior Sales Account Executive
Monica Edwards
Marketing Specialist
Nazly Piedrahita
Marketing Coordinator
Portia Lightfoot
Content Writer
Sam Schwab
Sales Account Executive
Scott Hall
Marketing Specialist
Tracey Heber
Sales Development Representative
Wendy Huggins
Marketing Specialist
Will McQueen
Marketing Specialist Team Manager
Customer Success Team
Adam Strickland
Senior Customer Support Representative
Alejandra Carvajal
Onboarding Specialist
Allison Bruen
Manager of Customer Success
Amber McMillan
Onboarding Specialist
Andy Martin
Senior Customer Support Representative
Fran Lyon
Customer Support Representative
Jade Moser
Onboarding Team Lead
James Rendon
Customer Support Representative
Kathleen Ng
Onboarding Specialist
Kim Skinner
Marketing & Website Support Specialist
Sam Grittner
Customer Support Representative
Sarah Moreno
Customer Success Manager
Veronica Mejias
Onboarding Specialist
Zach Martin
Customer Support Representative
Technical Team
Aaron Brown
Senior Software Engineer
Atish Kalyan
Principal Engineer
Blaque Mackintosh
Director of User Experience Design
Dan Mullins
Senior Software Engineer
I-Hsun (Ian) Hsieh
DevOps Engineer
Ilsa Gruber
Project Manager
Kevin Heinrich
Technical Support Engineer
Mark Hall
Technical Support Engineer
Mark Kolb
Technical Support Engineer
Rich Strucke
Business Development Manager