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View customer stories Boost engagement and revenue with guest messaging.
Stay connected with guests effortlessly using our automated text messaging platform. Boost response rates, drive upsells, and increase guest reviews with seamless communication.
Mobile App
Our mobile app makes it easy for your staff to connect with guests on-the-go.
Your own number
Use your own phone number or get a second one for text messaging.
Message templates
Design your messages in advance so you can set up automatic messaging.
Increase reviews
Set up a thank you text message sent after check-out that will drive reviews.
Case Study: Yara Hotel
Connect more with ThinkReservations.
Businesses using ThinkReservations see increased guest satisfaction when managing their communications with ThinkMessenger.
Case study→“Makes my job so much easier.”
Yara Hotel has automated most of its guest communication, making it easier to manage its check-in and check-out processes.
17.3%
of revenue in 2024 came from items and packages, growing their revenue without additional capital investments.
Products used
ThinkReservations
Booking Engine
Channel Manager
ThinkMessenger
Guest journey
Leverage the features that will provide an enhanced guest experience.
It is important that we communicate with guests the way they prefer. Leverage multiple features that are mobile friendly that can make it easier for guests to get the information they need, customize their experience, and find it easier to check-in to your business.
Automate the journey
Craft the perfect way to communicate with guests, and let ThinkMessenger deliver those messages at just the right moment. Boost guest engagement while operating smoothly.
Survey your guests
When guests check out, send an automatic message asking them about their stay. Make it easy for them to tell you and then automatically ask positive replies to leave you a review.
Portal to drive revenue
Use ThinkMessenger to send guests a text message a few days before arrival to allow them to add additional items or packages to their stay.
Digital registration
Simplify check-in with the Digital Registration Portal. Collect guest IDs, payment details, and key info before they arrive.
Connect to your guest
Text messaging has higher engagement rates.
98% open rate
Boost guest engagement and satisfcation by making sure your message is received. This is the quickest, most reliable way to keep your guests informed and delighted about their stay.
9% click through rate
When compared to email's 2-3% click through rate, you can quickly see why text messaging increases the opportunity to upsell.
90 sec response time
Guests respond more quickly through text message. This means your staff will wait less to get the information they need.